Retail Store Management

Retail store management involves overseeing the day-to-day operations of a retail store, including managing employees, inventory, customer service, and sales. This may include tasks such as creating schedules, ordering and receiving merchandise, monitoring inventory levels, and ensuring store policies and procedures are followed. Effective retail store management can lead to increased sales and customer satisfaction, and can help the store operate efficiently and profitably. Retail store management training typically covers a variety of topics, including customer service, sales techniques, inventory management, and leadership. Training can be provided in a variety of forms, such as face-to-face workshops, online courses, or on-the-job training.  

Retail Store Management training include:

  • Customer service
  • Sales Techniques
  • Inventory Management
  • Leadership

Retail store management training is typically provided by retail companies, vocational schools, and community colleges. Some retailers and organizations also offer professional certification in retail management.

BES Institute’s Retail Store Management Certification courses are designed to provide you with the skills and information needed to improve your quality management procedures and the effect you have within your business.

  • Understand retail management and customer service principles
  • Developing & Recognizing Skills
  • Know how to manage large and small retail stores
  • Store Operations
  • Contemporary issues and trends in Canadian retailing
  • Franchising
  • Merchandise and expense planning
  • Buying, handling and inventory management
  • Retail pricing strategy
  • Retailing research
  • Store design, store layout and merchandise presentation
  • Store location
  • Retail advertising, sales promotion and publicity
  • Managing employees
  • Evaluation and control of merchandise and expense planning
  • Performance evaluation
  • Special topics as selected by the Instructor
  • Define human resources and managerial roles
  • Administer human resources policy
  • Internalize retail store management concepts, such as inventory cost and merchandise planning
  • Recognize data concepts related to retail information systems
  • Learning outcome
  • Evaluate current retailing trends based on consumer, legal and competitive environments.
  • Identify various retail opportunities and evaluate the strategies associated with each type of
  • opportunity.
  • Distinguish and characterize the factors and management tools that retailers consider and use when developing their merchandise mix.
  • Assess current Canadian retail practices in their ability to respond to environmental trends.
Retail Store Management training

Retail Store Management

  • Fee: 40,000
  • Duration: 2 Months
  • Timing: 9AM-11AM, 11AM-1PM, 1PM-3PM, 3PM-5PM, 5PM-7PM, 7PM-9PM
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